Frequently Asked Questions

Find answers to the most common questions about UK casino offers and our reviews

Bonuses & Offers

A welcome bonus is a promotional offer given to new players when they register and make their first deposit at a casino. These bonuses typically match a percentage of your deposit, giving you extra funds to play with. Always check the terms and conditions, including wagering requirements, before claiming any bonus.

Wagering requirements specify how many times you must bet the bonus amount before you can withdraw any winnings. For example, if you receive a £100 bonus with 30x wagering, you must wager £3,000 before withdrawing. Lower wagering requirements are more favorable for players.

No, you cannot withdraw bonus funds immediately. You must first meet the wagering requirements specified in the bonus terms. Once you've completed the wagering requirements, the bonus funds and any winnings become withdrawable. Some casinos offer no-wagering bonuses, which are more player-friendly.

Yes, most bonuses have game restrictions. Typically, you cannot use bonus funds on certain games like live dealer games, table games, or specific slot titles. Always check the bonus terms to see which games contribute to wagering requirements and which are excluded.

Casino Reviews

Our team of experts thoroughly tests each casino by creating accounts, making deposits, testing games, and evaluating customer support. We assess licensing, security, game variety, bonus terms, withdrawal speeds, payment methods, and overall user experience. Only casinos with valid UK Gambling Commission licenses are reviewed.

Yes, we maintain strict editorial independence. While casinos may pay for advertising, this does not influence our review scores or recommendations. We provide honest, objective assessments based on our testing and evaluation criteria. Our priority is helping players make informed decisions.

We regularly update our reviews to reflect changes in bonuses, terms, game selections, and casino policies. Major updates are typically done monthly, while minor changes are updated as soon as we become aware of them. Always check the casino's website for the most current information.

Yes, we test the withdrawal process whenever possible. This includes testing different payment methods, verifying processing times, and checking for any hidden fees. However, withdrawal times can vary based on payment method, account verification status, and casino policies.

UK Gambling

Yes, online gambling is legal in the UK when conducted through operators licensed by the UK Gambling Commission. All casinos featured on our site hold valid UKGC licenses, ensuring they meet strict regulatory standards for fairness, security, and responsible gambling.

The UK Gambling Commission is the regulatory body responsible for licensing and regulating commercial gambling in Great Britain. They ensure operators meet strict standards for player protection, fair gaming, and responsible gambling practices. Only casinos with valid UKGC licenses can legally serve UK players.

No, gambling winnings are not subject to income tax or capital gains tax in the UK. This applies to all forms of gambling, including casino games, sports betting, and lottery winnings. However, professional gamblers may have different tax obligations, so consult a tax advisor if you gamble professionally.

GamStop is a free self-exclusion scheme that allows UK players to block themselves from all UK-licensed gambling sites for a chosen period (6 months, 1 year, or 5 years). Once registered, you cannot access any UKGC-licensed casino or betting site during your exclusion period.

General Questions

Consider factors such as licensing, game selection, bonus terms, withdrawal speeds, payment methods, customer support quality, and overall reputation. Use our comparison tool to evaluate casinos side by side. Always read reviews and check that the casino holds a valid UK Gambling Commission license.

First, contact the casino's customer support directly. If the issue isn't resolved, you can file a complaint with the UK Gambling Commission or use the casino's Alternative Dispute Resolution (ADR) service. Keep records of all communications and transactions related to your complaint.

Yes, most modern UK casinos offer mobile-optimized websites or dedicated mobile apps. You can play on smartphones and tablets running iOS or Android. Mobile casinos typically offer the same games, bonuses, and features as desktop versions, with interfaces optimized for touch screens.